A user on X, formerly known as Twitter, has reported that his iQOO smartphone exploded right after charging due to overheating. He revealed that the said iQOO Neo 7 Pro model is under warranty for 2 more months. He explained that the smartphone had recently received a software update and while charging, the handset started heating up rapidly.
When the user noticed the heat, he removed it from charging and kept it on a table. Just after 5 minutes of putting it on the table, the handset exploded. The user has even shared images of the exploded and damaged device.
Iqoo bro 7 pro mobile recently received an update, and while charging, the heat on the phone increased rapidly. Due to heat removes the charger mobile and kept mobile on the table after five minute. smoke coming from the mobile and blast. still 2months in warranty. pic.twitter.com/f4Z0Ir4j3E
— Mohan Mouli (@fromimg) October 29, 2024
In the subsequent post, he revealed that he went to the service centre but was told that it was physical damage. To which, he got frustrated and wrote what if this phone would have exploded in his pocket.
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One of the user on X advised to always remove the back cover and turn off mobile data and Wi-Fi while charging to prevent overheating.
At last, the user revealed that the company has agreed to replace his handset with a new one and he will post new pictures once he has got his hands on the new device.
One of the users also wrote that he is also facing similar heating issue with his iQOO Z9 model. He commented, “ I am a user of z7 the phone has differentissues in every update like after the recent update my phone heats up like crazy while charging. I just unplug before 100% in fear of losing my phone camera lag issue and many more.”
Yes actually I am a user of z7 the phone has different different issues in every update like after the recent update my phone heats up like crazy while charging I just unplug before 100% in fear of losing my phone camera lag issue and many more.
— 𝐀𝐝𝐢𝐭𝐲𝐚 𝐣𝐡𝐚 (@Aditya55275708) October 30, 2024
To prevent your phone from overheating or potentially exploding, remove the case while charging and use original chargers. Avoid overcharging and close unnecessary background apps. Refrain from playing heavy games or using demanding apps during charging, and always charge your device in a cool, ventilated area. Monitor battery health, keep your software updated, and avoid overnight charging. These steps can help ensure your phone remains safe and functions efficiently.
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